Open a case for Etsy to review
If the seller cannot resolve the issue, you can open a case after 48 hours.
Savannah, GA
7804 Abercorn St, Savannah, GA, 31406-3500If the seller cannot resolve the issue, you can open a case after 48 hours.
Send a message to the seller from the ‘Help with order’ page if there’s an issue.
If eligible, you’ll receive a refund for your purchase if the case is approved.
Conditions under which a buyer can request a refund.
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